{"id":1698,"date":"2025-05-28T16:08:12","date_gmt":"2025-05-28T08:08:12","guid":{"rendered":"https:\/\/yanengbox.com\/?page_id=1698"},"modified":"2026-05-21T09:20:55","modified_gmt":"2026-05-21T01:20:55","slug":"after-sale-services","status":"publish","type":"page","link":"https:\/\/yanengbox.com\/fr\/after-sale-services\/","title":{"rendered":"Services apr\u00e8s-vente"},"content":{"rendered":"
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Endless Support, Endless Results<\/h2><\/div>\n\n\n\n
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Get Support Within 1 Hour <\/h4><\/div>\n\n\n\n
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We make sure to reply to any of your questions or concerns within 1 hour. This helps us address your needs quickly and keep everything running smoothly. Fast replies, ensuring no long waits. Clear, concise communication for rapid issue resolution. Dependable support throughout your entire order process.<\/p>\n\n\n\n

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Contact Yaneng Now!<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Extra Items for Peace of Mind <\/h4><\/div>\n\n\n\n
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To give you extra assurance, we always include 1-10 additional pieces with every order. For larger orders, we may add even more pieces to ensure you’re fully covered.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

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FAQS<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n

About After-Sale Support<\/h4><\/div>\n\n\n\n

Get quick answers to the most commonly asked questions about after-sales services at Yaneng.<\/p>\n<\/div>\n\n\n\n

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat should I do if the product arrives damaged?<\/span><\/div>

If your order arrives with any damage, please contact us right away.
We will assess the situation and typically offer to remake or replace the items at no additional cost.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre my designs and details protected by a confidentiality
agreement?<\/span><\/div>

Yes, we understand the importance of protecting your proprietary designs. If you require protection for your proprietary designs and details, we are more than happy to sign a confidentiality agreement to ensure your brand and designs remain secure.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat happens if there’s an issue during production?<\/span><\/div>

If we encounter a problem with your design during production (e.g., logo or embossing issues), we will reach out to you right away and ask for your approval on how to proceed, and may suggest modifications for your next batch to improve the final product.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Make Jewelry Box a True Expression of Your Brand<\/h4><\/div>\n\n\n\n
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Get Instant Quote<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Commande et Consultation Rapides<\/h3><\/div>

D\u00e8s que vous nous contacterez, nous vous r\u00e9pondrons rapidement sous 1 heure, en \u00e9valuant soigneusement vos exigences personnalis\u00e9es afin de vous fournir un devis pr\u00e9cis.<\/p><\/div><\/div>\n\n\n\n

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Commande rapide avec MOQ de 1 pi\u00e8ce<\/h3><\/div>

Notre MOQ flexible de 1 pi\u00e8ce r\u00e9duit la pression sur vos stocks et vos co\u00fbts de promotion des ventes.<\/p><\/div><\/div>\n\n\n\n

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\u00c9chantillon et production en s\u00e9rie<\/h3><\/div>

Votre \u00e9chantillon sera pr\u00eat dans 1 jour. Une fois approuv\u00e9, nous nous alignerons rapidement sur votre calendrier de production pour la fabrication en s\u00e9rie, en veillant \u00e0 ce que chaque d\u00e9tail r\u00e9ponde aux sp\u00e9cifications.<\/p><\/div><\/div>\n\n\n\n

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Livraison rapide et assistance<\/h3><\/div>

Les petites commandes urgentes peuvent \u00eatre exp\u00e9di\u00e9es sous 1 \u00e0 3 jours. En cas de probl\u00e8me, nous vous d\u00e9dommagerons sur la prochaine commande ou refuserons la production afin de prot\u00e9ger pleinement vos int\u00e9r\u00eats.<\/p><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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\"\"<\/div>

Commande et Consultation Rapides<\/h3><\/div><\/div>

D\u00e8s que vous nous contacterez, nous vous r\u00e9pondrons rapidement sous 1 heure, en \u00e9valuant soigneusement vos exigences personnalis\u00e9es afin de vous fournir un devis pr\u00e9cis.<\/p><\/div><\/div>\n\n\n\n

\"\"<\/div>

Commande rapide avec MOQ de 1 pi\u00e8ce<\/h3><\/div><\/div>

Notre MOQ flexible de 1 pi\u00e8ce r\u00e9duit la pression sur vos stocks et vos co\u00fbts de promotion des ventes.<\/p><\/div><\/div>\n\n\n\n

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\u00c9chantillon et production en s\u00e9rie<\/h3><\/div><\/div>

Votre \u00e9chantillon sera pr\u00eat dans 1 jour. Une fois approuv\u00e9, nous nous alignerons rapidement sur votre calendrier de production pour la fabrication en s\u00e9rie, en veillant \u00e0 ce que chaque d\u00e9tail r\u00e9ponde aux sp\u00e9cifications.<\/p><\/div><\/div>\n\n\n\n

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Livraison rapide et assistance<\/h3><\/div><\/div>

Les petites commandes urgentes peuvent \u00eatre exp\u00e9di\u00e9es sous 1 \u00e0 3 jours. En cas de probl\u00e8me, nous vous d\u00e9dommagerons sur la prochaine commande ou refuserons la production afin de prot\u00e9ger pleinement vos int\u00e9r\u00eats.<\/p><\/div><\/div>\n<\/div>\n\n\n\n

<\/div><\/form><\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n
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FAQ<\/h3><\/div><\/div><\/div>\n\n\n\n
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\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tQuels types proposez-vous ?<\/strong><\/span><\/div>

Nous proposons une gamme compl\u00e8te de solutions, notamment des bo\u00eetes \u00e0 bijoux, des bo\u00eetes cadeaux, des bo\u00eetes cosm\u00e9tiques, des bo\u00eetes \u00e0 parfum, des pr\u00e9sentoirs \u00e0 bijoux, des organisateurs de bijoux, des sacs en papier, des pochettes \u00e0 bijoux, des cartes et \u00e9tiquettes, ainsi que d'autres accessoires pour bo\u00eetes. Nos produits sont modulaires et personnalisables pour r\u00e9pondre \u00e0 divers besoins et types de produits.
En plus d'une bo\u00eete \u00e0 bijoux, nous proposons \u00e9galement une large s\u00e9lection de produits d'emballage tels que des bo\u00eetes cadeaux, des sacs en papier, des sacs d'emballage alimentaire et des sacs en papier pour le shopping afin de r\u00e9pondre \u00e0 des exigences diverses et personnalis\u00e9es.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tFaites-vous de la vente en gros ou sur mesure ?<\/strong><\/span><\/div>

Nous avons un grand nombre de stocks pour la vente en gros, et pouvons \u00e9galement personnaliser des emballages de bo\u00eetes de produits personnalis\u00e9s pour les marques.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPouvons-nous obtenir des \u00e9chantillons de bo\u00eetes gratuitement ?<\/strong><\/span><\/div>

Bien s\u00fbr, nous pouvons vous envoyer quelques \u00e9chantillons. Nos \u00e9chantillons sont gratuits si vous choisissez nos designs en stock, et vous n'avez qu'\u00e0 payer les frais de port. Si personnalis\u00e9, les \u00e9chantillons d\u00e9pendent du co\u00fbt et du fret collect\u00e9. Le co\u00fbt de l'\u00e9chantillon sera rembours\u00e9 en partie ou en totalit\u00e9 sur la commande pass\u00e9e.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tQuel est le MOQ pour les bo\u00eetes personnalis\u00e9es ?<\/strong><\/span><\/div>

Nous avons besoin de plus d'une pi\u00e8ce et offrons un service de conception personnalis\u00e9 gratuit \u00e0 nos clients.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tQuels mat\u00e9riaux utilisez-vous pour vos produits en bo\u00eete ?<\/strong><\/span><\/div>

Nous utilisons une vari\u00e9t\u00e9 de mat\u00e9riaux de haute qualit\u00e9, notamment le papier, le carton, le tissu et des options \u00e9cologiques. Le choix du mat\u00e9riau peut \u00eatre personnalis\u00e9 en fonction des besoins et des pr\u00e9f\u00e9rences de votre bo\u00eete.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tQuels certificats poss\u00e9dez-vous ?<\/strong><\/span><\/div>

Nous avons : FSC, FDA, ROHS, REACH, SGS, Sedex, BSCl et ISO9001.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\u00cates-vous une soci\u00e9t\u00e9 de n\u00e9goce ou un fabricant ?<\/strong><\/span><\/div>

Nous sommes un fabricant direct 100% sp\u00e9cialis\u00e9 dans l'impression et l'emballage depuis plus de 20 ans, disposant d'un atelier de 5 000 m\u00e8tres carr\u00e9s. N'h\u00e9sitez pas \u00e0 venir visiter notre usine lors de votre prochain s\u00e9jour en Chine.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tQuel est votre d\u00e9lai de livraison ?<\/strong><\/span><\/div>

Le d\u00e9lai de production est d'environ 3 \u00e0 10 jours. Le d\u00e9lai exact d\u00e9pend de la quantit\u00e9 command\u00e9e.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n

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<\/p>","protected":false},"excerpt":{"rendered":"

Endless Support, Endless Results Get Support Within 1 Hour We make sure to reply to any of your questions or concerns within 1 hour. This helps us address your needs quickly and keep everything running smoothly. Fast replies, ensuring no long waits. Clear, concise communication for rapid issue resolution. Dependable support throughout your entire order […]<\/p>\n","protected":false},"author":265326944,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_swt_meta_header_display":false,"_swt_meta_footer_display":false,"_swt_meta_site_title_display":true,"_swt_meta_sticky_header":false,"_swt_meta_transparent_header":false,"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-1698","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Yaneng","author_link":"https:\/\/yanengbox.com\/fr\/author\/yaneng0913\/"},"uagb_comment_info":0,"uagb_excerpt":"Endless Support, Endless Results Get Support Within 1 Hour We make sure to reply to any of your questions or concerns within 1 hour. This helps us address your needs quickly and keep everything running smoothly. Fast replies, ensuring no long waits. Clear, concise communication for rapid issue resolution. Dependable support throughout your entire order\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/pages\/1698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/users\/265326944"}],"replies":[{"embeddable":true,"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/comments?post=1698"}],"version-history":[{"count":2,"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/pages\/1698\/revisions"}],"predecessor-version":[{"id":5730,"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/pages\/1698\/revisions\/5730"}],"wp:attachment":[{"href":"https:\/\/yanengbox.com\/fr\/wp-json\/wp\/v2\/media?parent=1698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}